Refunds Returns and Cancellations

Refunds Returns And Cancellations
Refunds Returns and Cancellations
Return Policy
Items purchased from [email protected] are custom made and printed just for you. Returns cannot be offered unless the item is defective. Refunds Returns and Cancellations
If something you received is defective or not up to our usual standards please contact us via [email protected] with a picture of the damaged item and your order number and we will gladly take a look for you to see what went wrong!
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging, which must be in unused and new condition.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 
A customer service representative will respond to your email within 24-48 hours.  You will be responsible for paying for your own shipping costs for returning your item. Refunds Returns and Cancellations

Please note that we do not provide prepaid shipping labels for returns. You are responsible for arranging and covering the cost of shipping the item back to us. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email notification to inform you of the status of your refund. If your return is approved, a refund will be processed to your original method of payment within a reasonable timeframe.

Please keep in mind that certain items, such as personalized or customized products, may not be eligible for returns or refunds unless they are defective. This is due to the unique nature of these items, which are made specifically for you.

If you have any questions or concerns regarding our return policy or need assistance with a return, please don’t hesitate to contact our customer service team at [email protected]. We are here to help and ensure that you have a positive shopping experience with us.

Thank you for choosing We appreciate your support and look forward to serving you with exceptional products and services in the future.

Refund Policy
We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons:
  • The product is flawed. 
  • The print quality is poor.
  • The product you received is different from the product originally represented on our site.
Please email us at [email protected] with a photo of the product you received along with detail shots you wish to include. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.
For all other requests please email us at [email protected]. Our customer service team will review your claim. If your claim is approved, we will provide you with a return address. Customers are responsible for return and exchange shipping rates. Please allow 3-5 business days after your return is received for a refund to appear. z
Any unauthorized returns, or returns of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.
If you haven’t received a refund yet, be advised that depending on the method of payment you used, and the bank you use, refunds can take 5 to 7 business days to credit back to you. This is not within our control, as it falls within your financial institution’s policies. Refunds Returns and Cancellations
If more than 7 business days have passed since you received a refund confirmation email from us, contact your financial institution for more information. Refunds Returns and Cancellations
If 10 business days have passed since we issued you a refund and you have contacted your bank with no resolution, submit a ticket through our supporters and we’ll contact our payment processor to see if we can help you.

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